Results from a poll conducted on behalf of the Business Travel & Meetings Show have identified online check-in as the ‘innovation of the decade’.
Wi-Fi, flat beds, notebooks and Eurostar make up the remainder of the top five – all of which are recognised as having immeasurably improved business travel since 2000.
The poll surveyed 2,400 corporate travellers and found they were also keen to see faster security, check in and immigration processes as well as supersonic aircraft, carbon free travel and Wi-Fi on planes.
British Airways, Virgin Atlantic, Emirates, Singapore Airlines and Lufthansa were voted the top five favourite airlines.
BA also topped the customer service category, followed by the same four airlines in a different order: SIA, Lufthansa, Emirates and Virgin.
Lufthansa was rated the world’s greenest airline, followed by SIA, KLM, Qantas and Virgin Atlantic.
Some 82 per cent of business travellers don’t want mobile phones to be allowed on board.
Intercontinental was voted top hotel group – ahead of Marriott, Four Seasons, Hilton and Radisson. The top reason for choosing hotels were location, cost, bedding, air conditioning, free Wi-Fi and a good quality restaurant.
Show event director David Chapple said: ‘Innovations in technology, infrastructure and services have all contributed to make it easier, more comfortable and more enjoyable than ever for professionals to both travel and do business effectively.’
The Business Travel & Meetings Show is in London from February 9-10. www.businesstravelshow.com/
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